Read the audit trail
Where to find a record of every sync event, what each event type means, and how to search it.
The Audit Trail page in the HubConnector app shows the most recent 100 sync events for your account. Use the search box to filter by entity type, source platform, event type, correlation ID, or source record ID; it is a single search field rather than separate dropdown filters.
What each event shows
Every event lists its event type, entity type, and timestamp, the source platform and (when there is one) the target platform, a correlation ID, and a detail payload when one was recorded.
Events that belong to the same underlying sync operation share a correlation ID. If you are troubleshooting one record, searching by its correlation ID shows every step HubConnector took for that sync.
Event types
| Event | What it means |
|---|---|
| Received | HubConnector received an inbound change notification. |
| Mapped | Source fields were mapped to target fields. |
| Deduped | The record matched an existing target record and was linked instead of created. See How duplicate detection works. |
| Echo suppressed | The change was HubConnector's own earlier write coming back around, and was skipped. See Why changes don't bounce back. |
| Conflict resolved | Both platforms had changed the same field, and HubConnector picked a winner. See How HubConnector resolves conflicts. |
| Written | HubConnector wrote the change to the target platform. |
| Skipped | No write happened, for a reason other than a dedupe or an echo, such as no linked counterpart. |
| Failed | The write to the target platform failed. |
| Deleted | The source record was deleted. HubConnector removes the internal link between the two records, but does not delete the counterpart record on the other platform. |
There is currently no export function on the Audit Trail page.
Dry-run activity appears in the same list as WOULD_CREATE, WOULD_UPDATE, WOULD_SKIP, and WOULD_CONFLICT events, which show what a sync would do without writing anything.
HubConnector does not currently delete sync events automatically while your account is active. This page shows the most recent 100 events. To ask about your data after account closure, email hello@hubconnector.io.